Choosing a cleaning company is an important decision. You are inviting people into your home or business, so it is essential to choose wisely. Here are the key factors to consider.
1. Are Staff Police Vetted? This is non-negotiable. Any reputable cleaning company should conduct thorough background checks on all their staff. At Shiny Solutions, every team member undergoes a full police background check before their first job.
2. Are They Fully Insured? Accidents can happen. Make sure your cleaning company has comprehensive public liability insurance to protect you in case of any damage or incidents.
3. Do They Use Eco-Friendly Products? If you have children, pets or allergies, the products used in your home matter. Ask about the cleaning products used and whether they offer eco-friendly alternatives.
4. Check Reviews and Testimonials Look for reviews on Google, Facebook and other platforms. Pay attention to how the company responds to negative reviews — this tells you a lot about their customer service.
5. Are They Transparent About Pricing? A trustworthy company will provide clear, upfront pricing without hidden fees. Be wary of companies that are vague about their pricing structure.
6. Do They Offer a Satisfaction Guarantee? A confident cleaning company will back their work with a guarantee. If you are not happy, they should come back and fix it.
7. How Long Have They Been in Business? Experience matters in the cleaning industry. A company with a long track record has proven they can deliver consistent results.
Shiny Solutions ticks all these boxes and more. We are transparent, insured, police vetted and back every clean with our satisfaction guarantee.